Weekly Call Subject
Operations Enhancements & Comments from Driver Advocate Tim Gold
Enhancements to Operations
Tim Gold is now serving you in his new position as Driver Advocate and Fleet Manager Supervisor. Tim is our most experienced fleet manager and planner. He also holds a CDL and is a former driver. Tim is well respected by our partners, staff, and drivers for his knowledge, professionalism, and can do attitude. Tim will be your main point of contact after discussions with your Fleet Manager.
As your Driver Advocate, Tim has the following duties:
- Assuring that driver issues are addressed positively, promptly, and fairly.
- Listening to your concerns and helping solve problems.
- Reviewing plans, miles, and low settlements to make sure you’re getting the miles and revenue you want.
- Keeping you moving and making money.
Rick Sanford will be joining us as a new Fleet Manager. Rick started last week and is still in the training process. Many of you already know Rick. He previously worked as a driver trainer and dispatcher, and for the last several years Rick has been driving with Risinger, first as a company driver and then as an owner/operator. Rick has been involved in trucking and logistics for over fifteen years.
We are adding an additional Fleet Manager to help us work more closely with you and be more responsive to your needs. With an additional Fleet Manager we can assign each Fleet Manager fewer drivers so we can do a better job looking out for you and meeting your needs.
Bob Sumner, one of the most seasoned individuals in the operations department, is moving back to the day shift so he can work with drivers as a Fleet Manager and provide leadership and additional coaching to others on the operations staff.
Jodi Bridgmon will be working from 1pm to 10 pm to provide additional support to Steve Sauder and Tammy Cundiff in the evenings.
Comments from Driver Advocate Tim Gold
Tim Gold explained that he is here to help you. He sees his role as alleviating the problems and pressures drivers face by being an in-house advocate for you. He will do his best to make things easier for you and help make sure you get miles, keep revenues up, and keep moving.
Tim has a CDL and is a former driver. He understands the challenges drivers face on the road because he has been there. He will be actively coaching our newer Fleet Managers to help them better serve you.
Risinger appreciates and thanks all independent contractors that have referred drivers to us over the past several weeks. The program continues and Risinger will pay a $500.00 bonus to IC’s who refer a qualified applicant.